MOUNT SNOW, Vermont ??вЂќ When it comes to guest service, Mount Snow’s all-volunteer Ambassador and Mountain Safety Patrol programs deliver.
The Mount Snow Ambassador Program enjoys a well-earned reputation for delivering outstanding service both to guests as well as fellow staff members. The quality and commitment of the people in this program plays a crucial role in the delivery of guest service at Mount Snow.
The Ambassador team is made up of professional volunteers who assist in greeting and providing information to guests, conducting tours of the mountain, administering school programs, greeting group tour buses, conducting guest surveys, fielding questions in the Main Base Lodge and sending guests off with a smile at the end of the day.
The Mountain Safety Patrol is another professional volunteer based organization at Mount Snow. The ultimate goal of MSP is to provide a safe and fun skiing environment for our guests. To this end, they perform a wide variety of on hill tasks:
- Educating guests on the Skiers/Riders Responsibility Code
- Providing speed control on slow skiing trails
- Patrolling trail to keep them clean and free of hazards
- Reporting injuries
- Assisting Rescue & Ski Patrol
- Conducting Guest Surveys
- Crowd control
- Trail Opening/Closing procedures
- Providing assistance to all guests
For more information on the Ambassador program or Mountain Safety Patrol please visit www.mountsnow.com for the latest information on events and holiday packages.